Shipping Policy
Thank you for choosing HEYCHY! We're delighted to serve you with our premium products. Please take a moment to review our Shipping Policy to ensure a smooth and satisfying shopping experience.
📦 Processing Time
✅ Orders are typically processed within 1–3 business days after payment confirmation.
✅ During peak seasons or promotional events, processing times may vary slightly. We appreciate your patience during these periods.
🌍 Worldwide Shipping
✈️ We proudly offer FREE worldwide shipping to bring HEYCHY products directly to your doorstep—no matter where you are.
⏱ Estimated Shipping Time
📦 Standard delivery times range from 6–10 business days depending on your location.
❗ Please note: these are estimates, and actual delivery times may vary due to external factors like customs delays or local holidays.
📦 Tracking Your Order
✅ Once your order ships, we’ll send you an email with tracking details so you can monitor your delivery every step of the way.
🛃 Customs and Duties
✅ International customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries.
✅ HEYCHY is not liable for additional charges incurred during customs clearance.
🛠 Lost or Damaged Items
🆘 If your order arrives damaged or does not arrive within the expected timeframe, please contact us immediately at:
📩 contact@heychy.shop
We’ll work promptly to resolve the issue for you.
💳 Payment Methods
We accept a variety of secure payment options for your convenience:
💳 Credit Cards: Visa, Mastercard, American Express
💳 PayPal
🔄 Returns & Exchanges
For details about returns, exchanges, or refunds, please refer to our Return Policy.
📌 Policy Updates
HEYCHY reserves the right to update or modify this Shipping Policy at any time. Changes take effect immediately upon being posted to our website.
❤️ Thank You
Thank you for choosing HEYCHY. We truly value your trust and look forward to delivering exceptional products to you!