Privacy Policy
Thank you for choosing HEYCHY! Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from heychy.shop, which is hosted on the Shopify platform.
📥 Information We Collect
Personal Information
When you make a purchase or attempt to make a purchase, we collect certain information from you, including:
✅ Name
✅ Email address
✅ Shipping and billing addresses
✅ Payment details (processed securely via Shopify’s third-party providers)
Device Information
We automatically collect information about the device you use to access our store, such as:
💻 Device type, operating system, and browser type
🌐 IP address and time zone
Transaction Details
We collect details about purchases you make, including:
- Product details, date/time of purchase, and payment method
Log Data
Shopify’s servers record information such as:
- Referring web pages, pages visited, search terms, location data, and cookie information
Cookies
We use cookies and similar technologies to:
✔️ Provide a better shopping experience
✔️ Remember your preferences
✔️ Analyze site traffic and usage
You can manage or disable cookies in your browser settings, but this may affect your shopping experience.
🔄 How We Use Your Information
✔️ To Process Orders: Fulfill and ship your orders, and manage returns or exchanges.
💬 To Communicate: Send you order updates, support responses, and (if opted in) marketing emails.
💳 For Payment Processing: Securely process transactions through Shopify’s trusted payment gateways.
📊 For Analytics & Improvements: Understand how users interact with our site to enhance functionality and user experience.
🤝 Information Sharing
We never sell or rent your personal data.
Your information may only be shared:
✔️ With Shopify and payment processors to process your order
✔️ To comply with legal obligations
✔️ To protect against fraud or unauthorized transactions
🔐 Data Security
We prioritize protecting your personal information. Shopify uses industry-standard encryption (SSL) and security practices to safeguard your data.
📧 Contact Us
For questions about this Privacy Policy or your personal information, contact us:
📩 contact@heychy.shop
🔄 Updates to This Privacy Policy
We may update this policy from time to time to reflect changes to our practices or for legal reasons. The latest version will always be posted on heychy.shop with the “Last Updated” date.